About Us
When you’ve finished scouting the big box stores and once you’ve made the rounds interviewing installers who try to impress you with complex remote controllers, then it’s time to contact Wagner Home Systems.
We pride ourselves on delivering straight talk, a broad range of the highest performing equipment possible, and the know-how how to install it right. We fine-tune our systems so that you don’t have to be an audio or video expert in order to use yours. And we finish—a complaint we often hear from people who become our clients after disappointing attempts working companies that overcharge, underperform and won’t follow up.
Mark going over the new system with client, Champ Bailey
In business in Colorado since 2003, Wagner Home Systems was founded by Mark Wagner who is a certified through the prestigious CEDIA—the Custom Electronic Design and Installation Association. Wagner’s exceptional team of highly trained installers shows up at your home in a fully-equipped Wagner Home Systems company van wearing company uniforms.
Additionally, Wagner Home Systems’ installers leave every customer their cell phone number so that customers can “go right to the source” for immediate questions they will likely incur about operating their new home systems…no matter how innocuous the question, Wagner Home Systems installers will provide competent, complete answers.
“Customer service is why good integrators stay in business,” adds Mark Wagner. “People are always going to be interested in technology. But what differentiates us from other installers is our repeat business and our excellent referrals—because we deliver customer service.”
The repeat and referral business Wagner Home Systems continues to enjoy is best stated by our clients.
"Mark’s people did a terrific job upgrading the video, sound and data systems in our 20-year-old house. I recommend his company every chance I get."
—Venture capitalist on his home electronics upgrade
"All of our homes come pre-wired for electronics and with central vacuum systems. Wagner Home Systems works with our clients after the sale to customize their installation. Their people are enthusiastic, can-do professionals who are a pleasure to work with."
—Luxury homebuilder on working with Wagner Home Systems
"I’ve used Mark on several projects, from new home theater systems to automated window coverings. He’s always up-to-date on the latest technology and innovative ways to use it. He doesn’t hesitate to offer fresh new ideas—or to tell me if he thinks something won’t work."
—Interior designer on Wagner Home Systems' creativity
"Our initial installation went great, but we started having trouble after the satellite company put in their equipment. Mark’s people were back out promptly, found the problem and fixed it. Anybody can claim good service when there aren’t any problems, but when we put Wagner to the test, they proved they stand behind their work."—Retired management consultant on Wagner Home Systems' commitment to excellence
"We were very unhappy with the work we had done by our initial contactor. When they couldn’t get things working right, we called Wagner. Mark and his staff tracked down the problems quickly and fixed them, getting the manufacturers to replace some components under warranty. He even replaced our remotes with new models that were easier to use.'
—Dentist on Wagner Home Systems thorough approach.
